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MyWellOps home
Client portal

Your clients get their own account, not an email thread

They book, sign, pay and message from one place. You decide which files they can see — and the admin stops landing in your inbox.

✓ Included on every plan✓ Notes stay private✓ Nothing to install
🔒 sarahjenkins.mywellops.com/portal
Client portal dashboard with pending tasks and upcoming sessions
✓Document signedConsent to treatment · Amelia
◷Session booked in portalThu 10:00 · paid
Client portal appointments list with upcoming and completed sessions
◷Booked by the clientNo email needed
Appointments

They book themselves

Every session, upcoming and past, in one list. Clients book the next one and join video calls from the same page.

Your rules applyHow far ahead they can book and your daily limits, applied automatically.
Only their own recordEach client sees their sessions and nothing else.
Documents & invoices

Sign the form, pay the invoice, no chasing

Intake forms and agreements wait for a signature in their Documents tab. Invoices sit in theirs with a Pay button. Both land back in the client record the moment they're done.

Digital signaturesSent before the first session, and chased by email until signed.
Pay by cardPending and paid, in one list.
Client portal documents list with signed and pending forms
✍Signed in portalTherapy agreement · 07/08
Visibility

You decide what each client sees

Not everything in a record is for the client. Visibility is set per file, so working notes stay private while the things they need are one click away. Change your mind any time.

Grace Patel · FilesYour view
Therapy agreement (signed)scan_0142_final.pdf ● Shared
Grounding exercise handoutIMG_2231.jpg ● Shared
Session 6 working notessession-6-working-notes.docx 🔒 Private
Sleep hygiene guidesleep_hygiene_v3.pdf ● Shared
GP referral letterreferral_letter_GP.pdf 🔒 Private
Grace's portal · FilesHer view
📄 Therapy agreement (signed)⇩
📄 Grounding exercise handout⇩
📄 Sleep hygiene guide⇩
Downloads are guarded: only Grace can open these, and each download link expires after five minutes.
Storage

Storage you can actually see

Metered and visible rather than mysterious. A usage bar and breakdown in Settings show exactly what's being used, so limits never arrive as a surprise.

Storage
Free · 1 GBPaid · 5 GB
892 MBof 5 GB
Client files612 MB
Signed documents184 MB
Session recordings96 MB
5 GB included on every paid plan. Extra storage available as an add-on.
How it works

Their portal opens with their first booking

You set the rules once; clients get their own space.

01of 4
Amelia Johnson
Booked · invite sent
Invited
STEP 01
A client books

A welcome email invites them to their portal — no separate sign-up to chase.

STEP 02
Share what they need

Files stay private until you switch sharing on, one file at a time.

STEP 03
They see what you share

Appointments, invoices, forms and any files you’ve chosen to share. Never your notes.

STEP 04
Less admin lands on you

Payments, bookings and forms happen in their portal, not in your inbox.

The inbox admin, handled by the client

Most of what reaches your inbox is a client who couldn't get at something. In the portal, they can.

Book sessionsSign formsPay invoicesMessage youDownload shared files

Real practitioners. Real results.

★★★★★

“The coaching session changed how I view my practice. I've increased my revenue by 30% while working fewer hours.”

Individual result. Outcomes vary by practice.
SSarah T.
Psychotherapist, UK
★★★★★

“Finally, a system that doesn't feel like it's designed for a hospital. It's clean, fast, and my clients love it.”

JJames R.
Counsellor, SA
★★★★★

“The GDPR compliance features take a huge weight off my shoulders. I can focus on my patients again.”

DDr. Priya M.
Clinical Psychologist

Frequently asked questions

Something else? Book a 20-minute demo.

Is the portal branded as my practice?−

Inside, yes: once a client signs in, the portal shows your logo and the colour theme you choose in Practice Hub. The sign-in screen itself still carries MyWellOps branding — a fully branded sign-in page isn't available yet, and we would rather say so than let you find out from a client.

Can clients see everything in their record?+
How much storage do I get?+
Is file sharing secure?+
Do clients need a separate login?+

Give clients their own space.

Start free. The portal is on from the first booking.