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Telehealth

See clients anywhere, instantly

Secure video built into MyWellOps. The link goes out when they book, clients join from their browser, and AI Notes drafts the note for you to review.

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SJ Session · Sarah Jenkins
Career transition · Anxiety · session #15 AI Active 42:47recording
SJ
NTNOAH TAYLOR
SARAH JENKINS
♪ ◉ ❚❚ ✆
✦PREVIOUS SESSION CONTEXT
Monday, May 11 · 30 sec read⌃

Key note · Sarah reported recurring rumination tied to the upcoming promotion decision. Practised 4-7-8 breathing mid-session — rated relief 6/10. Homework: log three triggers before next session.

▤ WRITTEN✦ TRANSCRIPT SUMMARYOPEN →
∿Live transcriptBETAEDITABLE POST-CALL
Sarah
41:02…it actually worked. I did the breathing thing before the standup and didn’t spiral.
You
41:18That’s a real shift. What did you notice in your body afterwards?
Sarah
41:24Calmer chest. And I could actually hear what people were saying instead of just …
▤ Session notes✓ Saved
BI☰◷ Stamp 42:47

Sarah arrived 3m early. Affect brighter than last week.

Mentioned she ran the breathing exercise twice — found it useful before standup.

Promotion conversation now scheduled Friday.

00:00 / 02:00
Tagged toSarah Jenkins · 19/05/2026
How the AI note taker works→
One-to-one video

The link is sent for you. The rest just works.

When a client books a video session, the joining link goes to them automatically — nothing to copy, paste or chase on the morning of the session.

Video session booked
Thu 12 Mar · 10:00 · 50 min
Confirm booking
01

Client books

From your booking page, website or widget.

To: amelia@… · just now
Your session with Sarah
Join video session →
02

Link sent automatically

The moment the booking is made.

🔒 video.mywellops.com/…
Camera & mic ready✓
Join now
03

They join in the browser

No app, no Zoom account, no confusion.

Session noteApproved
Invoice · £70Sent
Next sessionThu 19
04

Note & invoice, same record

No switching between tools afterwards.

One-to-oneGroup

One practitioner, one client

Single video sessions booked like any other appointment. The joining link is sent the moment the booking is made.

✓Single sessions: one practitioner, one client
✓Link sent automatically on booking
✓Notes and invoice from the same record
Video session · Amelia Johnson2 in call
AJAmelia
SJYou
AI Notes, inside the call

Finish the session. The draft is one click away.

Online or face to face: with the client's consent, the session is transcribed with each speaker labelled and a draft note is written from it. Click any part of the draft to see the lines it came from.

▶Online video sessionRecords the MyWellOps call once the client consents, with a live transcript beside the call.
●Face-to-face sessionOpen the appointment and select Record session. Your laptop’s microphone records the audio — no extra device.
Video call · recording 50:12 ✓ Consent given by client Amelia Johnson · Session 6 · online
AJYou REC · video + audio
Recording the MyWellOps video call
Starts after the client accepts the consent prompt. The transcript runs beside the call on your side only.
TranscriptSpeaker-separated
00:12PractitionerHow has the week been since we tried the grounding exercise?
00:19ClientBetter, honestly. I slept through most nights — first time in months.
00:31PractitionerWhat do you think made the difference?
00:38ClientDoing the 5-4-3-2-1 before bed, and no work email after nine.
01:02PractitionerAnd Friday's annual review — how are you feeling about it?
01:10ClientDreading it. My chest goes tight just thinking about my manager.
01:24PractitionerLet's rehearse it. Grounding first, then we'll role-play the opening.
01:40ClientOkay. Could we try EMDR for the older stuff at some point?
01:52PractitionerLet's come back to that once the review is behind you.
Underlined terms come from your custom vocabulary
Draft noteDRAFT · NOT SAVED
Subjective2 lines
Sleeping through most nights. Anxious about Friday's annual review; chest tightness when thinking about her manager.
Objective2 lines
Engaged and reflective. Visibly tense when the review came up.
Assessment3 lines
Grounding (5-4-3-2-1) is helping sleep. Anticipatory anxiety about work is the current focus.
Plan3 lines
Rehearse the review with grounding and role-play. Client asked about EMDR — revisit after the review.⚑ Less certain — check against the transcript
Edit draftApprove & save to record
Consent comes first

Nothing records until the client agrees, and how they agreed is logged.

A draft until you save it

Nothing reaches the client record without your review. Recordings expire in 30–90 days.

Same result, either way

Video call or in the room, you get the same transcript and draft — pause and resume any time.

See the AI note taker · consent, transcripts, retention→
After the session

Every line of the draft, traced to the transcript

Each statement in the AI Notes draft links to the moment it came from, and passages the model was unsure of are flagged for you to check. Nothing reaches the record until you save it.

▤Progress noteYour template from Documents
✓GAD-7 follow-upQuestionnaire from your Documents library
✉Letter to GPReferral and update letters
∿ Transcript→Progress note Amelia Johnson · Session 6
Progress note
Presenting issuefrom 01:10
Anticipatory anxiety about Friday's annual review; chest tightness.
Progress since last sessionfrom 00:19
Sleeping through most nights after using 5-4-3-2-1 before bed.
Interventionsfrom 01:24
Grounding; role-play of the review opening.
Riskempty
Not discussed — fill in yourself
3 suggested from the transcript · 1 left for youReviewSave to record
Built in

Built in, so you can cancel the Zoom subscription

A separate video app means a separate bill, a link to paste into every booking, and notes that live somewhere else.

With a separate video appanother login, another bill
✕Copy a meeting link into every booking by hand
✕Clients download a separate app to join
✕A second subscription to pay and manage
✕Notes written up afterwards, in another tool
✕Connection drops — new link, start again
Video in MyWellOpsIncluded
✓The link is sent automatically when they book
✓Nothing for clients to download — a secure link in their browser
✓No third-party app to pay for
✓The note is drafted during the call, in the client record
✓Connection dropped? Rejoin the same link — your notes pick up where you left off

How we help wellness professionals grow

160+ hrs

Cut from admin a year — a full month of work back.

£2,000

Saved a year by replacing booking, calendar and notes tools.

14+ hrs

Saved on billing every month.

96%

Of practitioners say setup is simple — no technical skills needed.

How it works

Your first video session, without the setup

Video is already in MyWellOps — there is nothing to install.

01of 4
First session · 60 minOnline + in person
Regular session · 50 minOnline
STEP 01
Mark a service as online

Any service can be in person, online, or both. Online ones get a video link automatically.

STEP 02
The client books

The confirmation and reminders carry the secure link. Nothing for them to download.

STEP 03
Join from your email

One click from the booking email. Last session’s note sits beside the call.

STEP 04
The note is drafted for you

With consent, AI Notes transcribes the call and drafts the note for your review.

Real practitioners. Real results.

★★★★★

“The coaching session changed how I view my practice. I've increased my revenue by 30% while working fewer hours.”

Individual result. Outcomes vary by practice.
SSarah T.
Psychotherapist, UK
★★★★★

“Finally, a system that doesn't feel like it's designed for a hospital. It's clean, fast, and my clients love it.”

JJames R.
Counsellor, SA
★★★★★

“The GDPR compliance features take a huge weight off my shoulders. I can focus on my patients again.”

DDr. Priya M.
Clinical Psychologist

Frequently asked questions

Something else? Book a 20-minute demo.

Do clients need to download anything to join a video session?−

No. Clients join from a secure link in their browser — no app download, no Zoom account, no confusion.

Are session notes and invoicing connected to telehealth sessions?+
Does it replace Zoom or Teams?+
What happens if the connection drops?+

Explore more of MyWellOps

One platform, so the next thing you need is already in it.

Website Builder
Launch a practice site in minutes→ Booking Widget
Take bookings on your existing site→ Smart Calendar
Scheduling without the back-and-forth→ Retreats & Events
Sell places on events, retreats and workshops→ Notes
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